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Berkline rocker recliner?

I just bought two Berkline rocker recliners. Push button recliners, they wont recline. Are they not put together right?
Sue, December 2008
Contact us at -- stocktonfurnitureco.com -- if you need any help.

Lee Stockton Birmingham, Alabama, January 2009
Check underneath the recliner. Some manufacturers secure the mechanisms with wire to prevent mechanism form opening while being transported.

Lee Stockton, January 2009