My elderly neighbour has no heating or hot water her Potterton Prima F 50 boiler has gone off, how can I ignite the boiler for her?

Mary Burgess, December 2008

Thanks you so much b - you saved my life!

Gordon M, December 2010

Hi
Our Potterton Prima F 50 never switches off, but as my wife mistakenly turned off the gas, the boiler went off for once. We don't have the instructions, the thermostat handle is even missing, but the agency told us we would have to pay to reset it. The electrician told us to look on the internet for how to reset a Potterton Prima F 50 (kind from him). I followed the above intructions given by "b", and it did work and saved us £40.
Thanks!

Berty, May 2010

reset button is under the boiler

b, December 2008

not that i know of.
is there gas on ?

b, December 2008

Thank you for the instructions which I followed without success, I could hear the boiler trying to ignite but nothing happened, is there a reset button anywhere?

Mary, December 2008

TO LIGHT

1. Ensure that the boiler thermostat knob is at 'O' (fully anti-clockwise).

2. Switch 'ON' the main electricity supply.

3. Ensure the electronic programmer or other time control, if fitted, is in an 'ON' period (refer to time control literature).

4. Ensure that any room and/or cylinder thermostats are at a high temperature setting.

Proceed as follows: -

Turn the boiler thermostat on and to the required setting. After a short period, the boiler will light: the main burner can be seen through the sight glass on the front of the boiler. Set the time control and any thermostats, where fitted, to their desired settings.

b, December 2008

Yes I have

Mary, December 2008

have you got the bottom panel off

b, December 2008