How can I fix my dishwasher. Crockery and cutlery are left badly stained as is the inside of the dishwasher. It is using the salt, Finish powder and liquid finish, appears to run through the complete cycle. There are no fault indications.

Derek, December 2008

ck - Thanks for your suggestion. We had noticed it felt rough inside the salt reservoir and the salt indicator had ceased to indicate "empty". The left side panel of the dishwasher was removed and it was possible to see through the transluscent plastic salt reservoir a clogged container 3/4 full of hardened salt. Removal of the softener unit was not easy. The unit had to be layed on its right side so that the base could be unscrewed to allow access and removal of the softener unit. The solid mass of hardened salt took some effort to chop out. We are happy to say the dishwasher is now working properly again.

Derek, January 2009

if you are getting a milky/dull inside to your appliances stainless steel inside then there is something a mis with the water softner as a rule.

ck, December 2008