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My new Mccullough will not pick up cut grass or leaves?

I have spoken to the supplier who said the Mower needed to increase the engine speed to generate more vacum by going faster, this has improved matters but still not picking up cut material as it should, any suggestions please?
Ray lyddon, January 2009
1. Clogged deck

2. Loose blade

3. Grassbag holes/fabric blocked with dirt/debris.

pleasant, January 2009