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How to fix my simpson eziset 550?

My washing machine isn't washing the clothes? It goes through the cycle and spins etc but there is no "washin" happening. The agitator does not move in the wash cycle anymore, thus my clothes are not getting clean. Please tell me how to fix??
Alicia, January 2009
After filling can you hear the motor start, even though the agitator is not moving? What happens on spin cycle, does the motor start & bowl spins after the water drains out?

Lincoln Appliance NZ, January 2009
link Click here to see other fixes for Simpson.