my samsung cooltech fridge model number SR385NTS has been working well for the past 7 years until recently. It started to freeze up all the jars and food in the chiller section. today it stopped working all together. The light is on in the fridge so i know i have electricity but everything in the freezer has defrosted and the fridge is no longer cold. any sugesstions as to what may of happened.

terina white, January 2009

it might be the compressor or the coils, this model and other models of samsung has the same problem. i have the exact same problem, my fridge is not cold anymore, after 5 years of use.
compressors can be bought of the samsung appliance website, search on google.

INGRID, January 2011

my fridge is exacly the same model as yours and i have had mine for about 4 years. and it has done the same as yours, same symptons etc. i have no idea what the problem is but if i find out i will post it

rebecca, March 2009

i have a samsung cooltech model:sr385nts and all the shelves have broken how can i get new ones.

sam, February 2009

Time for a new compressor...

Tech, January 2009