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how can I fix my picasso heater control ?

The heater fan control switch on my Citroen Picasso ('03) only works on full (switch position 4). The slower speeds do not work. It has worked ok until recently. What is the problem, how do I get to the faulty item and how can I fix it?
Toots, January 2009
Got exactly the same problem on my 55 plate 1.6i. Have you found an answer yet?

verbsboy, January 2009
link Click here to see other fixes for Citroen.