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REPAIRS TO SONY DCR-TRV480?

WHEN TRYING TO USE THIS CAMCORDER I HAVE A SCREEN MESSAGE "RE INSERT CARTRIDGE". THE MANUAL INDICATES THIS MAY BE FROM A DEFECTIVE CARTRIDGE; HOWEVER, EVEN NEW CARTRIDGES HAVE SAME MESSAGE. THIS OCCURS WITH BOTH FULLY CHARGED BATTERY AND/OR ON EXTERNAL POWER. PRESSING "RESET" DOES NOT CORRECT PROBLEM.
BOB SCOTT, January 2009
link Click here to see other fixes for Sony.