My mother's candy reverse action condenser dryer has stopped working. The empty water tank light remains on, although the tank is empty. Any suggestions

Grace, January 2009

Thanks very much to NormanAKA. That tip worked perfectly for me. Dry socks for me tomorrow.

David, October 2016

I've got this problem with my Hoover VHC380 which I gather is virtually identical to some Candy models. I have tipped it in every direction cleaned, hoovered de-fluffed etc and STILL the light is on. Can you replace the sensor and where is it situated? Any help gets chocolate!!

LemonCakeuk, November 2012

This worked 4 me!!!!!!!! (the tipping onto side etc bit)Thank u soooooooooo much xx

Frustrated mum, January 2011

Nothing I found on-line worked. So tonight I had a good look. Inside the machine at the back of where the water caddy fits there's a reservoir. This was full but oddly the water caddy was empty. On the caddy there's a spout with a valve, inside it was fine dark fluff which was being compressed every time the caddy was reinserted. I picked this out with a little stick. I also, and this may not be necessary, removed the valve socket that the caddy valve goes into. It's attached by three screws to the bottom of the machine. This was also clogged with the same sort of fluff. Both blockages were stopping water passing freely into the caddy and so water built up in the reservoir tripping the empty light. Something to check for. Anyway mine works fine now and thought I'd share.

Ed, May 2010

Probably trapped water elsewhere in the dryer. Try the following, it worked for me. Isolate the unit (i.e. un plug it). Remover the condenser unit (it will probably be filthy with damp grey fluff - so clean it with plenty of water and an old toothbrush). Stick an old teatowel in the hole where the condenser unit was and then tip the dryer on its side.

Any trapped water should drain onto the teatowel or the kitchen floor OR it may drain into the water reservoir...anyway good luck....

NormanAKA, March 2009