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msn isnt working?

i go a new toshiba laptop and when i sign in on msn it say's troubleshoot but when i do it say's its fine so i realy dont no what to do
dan, January 2009
wot control panel

hopie, January 2010
Try to first download and install a new copy from Microsoft.

If that does not work then you will have to remove the old copy and then install the new version.
You risk losing all your old contacts though.
- Go to 'control panel'
- then 'add/remove program'
- remove 'msn' and 'messenger'

Meow, February 2009
link Click here to see other fixes for Toshiba.