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Problems with Hygena Classic oven?

I have a Hygena Classic oven, can't find any reference number on it but I think the thermostat has gone on it. Each time i place anything in it,it burns and also when i cook a ready meal the plastic dish melts. How can I find out the reference numer ot this oven
Sharon, January 2009
How do I light the Hygena oven, please

zeeliain, January 2009
link Click here to see other fixes for Hygena.