Nah, if you mean that the door's stuck because the childlock is on and the exterior handle doesn't work then there IS a fix!!!!
VW were no help, quoting silly money. Here's how to do it....
Firstly, open the door handle on the side that works and look into the part that is exposed only when the handle is pulled. There should be a small black plastic oblong piece visible situated in the exposed slot. The handle that doesn't work will not have this piece of plastic visible as it's slipped off!!!
Take one plastic coathanger, the cheap kind that comes with t-shirts etc. Unscrew the wire 'u' piece to expose the screw thread at the end. Straighten the piece of wire as much as possible but leave some of it curved at the 'blunt' end.
Next, unlock the car door with the fob ensuring all the door buttons are raised. Pull open the door handle and there, where the piece of plastic should be, place the threaded end of the coathanger metal down through it. you don't have to insert it too far to go to achieve the aim here. What you're trying to do is feel for the piece of metal that this missing plastic piece is attached to on the lock side. Be patient here but it WILL work.
Feel around and any time you feel the threaded end of the coathanger metal against something, put some sidewards pressure on it to increase the force applied and pull. After a time, the small plate attached to the errant plastic 'bullet' will come forwards and the door will spring open.
If I could post pics here I would but feel free to email me on brianrussellsimpson(at)hotmail.com.
Trust me- it works a peach!!
Meant to say that the permanent fix after that is dead simple. Open door, follow the door seal down and just opposite the latch mechanism is a rubber grommet which is attached to the door seal. Prise this out and stick a torx head inside. Hold open handle and unscrew thus a few turns at a tume. Eventually (making sure not to unscrew it tooooo much) the smaller handle trim piece, the less llonger part of the exterior door handle will come off.
Look inside and you'll see the piece of wire with the small plastic 'bullet' on the end. Fish it out and re-attach it to the door handle. I placed a small piece of Blu-tac her to help it seat and retain it there to avoid another episode.
Re-assemble, drive to a VW dealership and pee on their front lawn.
Job done!!
betteronabikeanyway, June 2009