My sharp cash register ER-A610 can not print out the receipt and can not print transaction records. The printer head is moving and printing and some gear wheels are running when press keys. I think it is gears has been worn out because I can see two gears, one seems to touch the other but one runs and the other not. If so how to fix it or how to change the gear wheels?

George, November 2005

The machine is locked up, it's calling for the drawer to be closed, however closing the drawer doesn't help. Tried using the manager key, didn't change anything. unplugged it for a while, still no change. Any ideas would be appreciated.

Dave England, February 2008

the print head cable has opened the ground connnection. You need to replace the printhead cable. You need to be reasonably good at soldering. Thhis is a common problem. Also the printhead drivers on the main loic board may have opened. not as much of a possibility. by now the battery may have discharged and the machine has lost program

Christine Jonas, May 2006

Not really a simple task this one. Really needs a professional engineer. Alternatively, you maybe able to pick up a cheap cash register off ebay and remove the printer.

For more info Go to this link http://www.offer.uk.com/Links.php and select Looking for answers to your cash register questions. Or goto http://www.ycr.co.uk/faq

John Hall, March 2006