I have Logitech express webcam. I run Windows XP pro with Zone Alarm pro suite. It works fine with the software it came with but when trying to use it in Yahoo, it freezes up and only rebooting the PC will stop it. I downloaded the patch from Logitech's website but still no go. What can I do?

IvyPepper, December 2005

not an answer but a question: i have an acer laptop that runs Windows 7. my Yahoo messanger webcam freezes.

there is no "run" button in my start window... someone help!!!

Lacey, September 2010

thanks a lot the regedit method worked

many thanks

i was trying since a very long time

Akhn, September 2009

The registry solution did work for me!

Mauricio, July 2009

Not an answer, but another question: Does this happen with Windows Live Messenger? or just Yahoo?
Bob

Bob Burns, January 2009

This problem has existed for years on Yahoo Messenger. I have written to them about it several times but they don't seem interested in fixing it. They just want to expose you to more and more advertising. SHAME ON YOU, YAHOO!

Klevermike, October 2008

thanks works perfectly...

Raf, October 2008

Hi i m sorry i have no answer instead i have same question,with yahoo messenger 9 my web cam freezes when i try to broadcast web cam.I have tried everything given in the yahoo questions/answers [ http://help.yahoo.com/l/us/yahoo/messenger/messenger9/webcam/index.html ]regarding messenger/web cam but no luck. Web cam is working fine with yahoo messenger 800506 . Any one found any solution for this problem? web cam is creative web cam /Operating system is windows Xp

ken, September 2008

that does not work

russell smith, July 2008

1. Shut down Yahoo! Messenger if it is currently running.
2. From the Windows "Start" menu at the left bottom of your screen, click "Run."
3. From the input area, type regedit and press "Enter." The registry editor application should open.
4. On the left side, expand the "HKEY_CURRENT_USER" folder (or key), then expand the "Software" folder under it and select "Yahoo."
5. If there is a "Webcam" folder, go to the next step. If there is no "Webcam" under the "Yahoo" folder, go to the "Edit" menu and click "New Key" and type "Webcam."
6. Select the "Webcam" folder.
7. From the "Edit" menu click on "New" then "DWORD Value" and type "UseVFW" without any spaces.
8. Double-click on the entry "UseVFW" and change the entry in Value data to "1." Then click "OK."
9. Exit the Registry Editor application.
10. Restart Yahoo! Messenger and try starting your webcam by clicking "Start My Webcam" from the "Messenger" menu located in the Yahoo! Messenger window.

Note: If you are on Windows 2000 or XP, you must be logged in as an administrator for these registry entries to be updated successfully.

Lawrence, May 2008

right what uve got to do is unplug ur webcam wipe it and then plug it back in then go to www.alexisgames.piczo.com that will put a patch file on it automatcily on your pc then u will get the webcam working agen it will be ok and it will be clear as well

alex, March 2007

I tried the fix mentioned above as per Yahoo's instructions and my webcam still freezes up with Yahoo and MSN. Nothing I have tried works..................anyone????

Janet, February 2007

I'm using a Logitech QuickCam Fusion, and am experiencing the same problem. I tried the above regedit solution, and it didn't work. Any other possibilities for this issue?

tazzy, January 2007

the registry thing didn't work for me... try something else

grrr, October 2006

I apologize to the original poster on some other bbs that found this... but this did work for me.
Trying to open webcam in Yahoo causes it to freeze & can't close program... must reboot system to clear it. Appears to be a kernel loop caused my a missing registry key.

What this system had:
Yahoo 7.0 w/ voice
USB webcam - tried two... LogiTech QuickCam Express & generic digicam/webcam from WallyWorld.
WinXP Home SP2
1gb ram
1ghz Thunderbird AMD
Ancient Gigabyte MB

Full credit for finding this solution goes to the unnamed hero(ine) I am plagarizing in toto... but then again, they probably got it from the Yahoo site so anyhoo...:

[Quote]
after some searching i have found a cure thought i would put it on here in case anyone in the same boat


If Messenger is crashing when you try to broascast your Webcam, please try the following fix:
Shut down Messenger if it is currently running.

From the Windows Start menu at the left bottom of your screen, click Run.

From the input area, type regedit and press Enter. The registry editor application should open.

On the left side, expand the HKEY_CURRENT_USER folder (or key), then expand the Software folder under it and select Yahoo.

If there is a Webcam folder, go to the next step. If there is no Webcam under the Yahoo folder, go to the Edit menu and click New Key and type Webcam.

Select the Webcam folder.

From the Edit menu click on New, DWORD Value and type UseVFW without any spaces.

Double-click on the entry UseVFW and change the entry in Value data to 1. Then click OK.

Exit the Registry Editor application.

Restart Messenger and try starting your webcam by clicking Start My Webcam from the Messenger menu located in the Messenger window.
[/quote]

Worked for me.

lunghd, February 2006

Anyone else have this trouble? I had to create a registry key for it. If you go to Yahoo help and click webcams, you'll see it.

IvyPepper, December 2005