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Can't make calls or text, or receive calls or texts. nokia 6500?

Is my phone broke for good or can somthing be done as i think it used to be a contract phone. As a friend gave it me and it will not let me call out or recieve calls. Its not even letting me text.
marc, January 2009
This could be due to a few different things but more information is required to find out which one it is:

Does the SIM card you are using match the company that your friend was using

Is the phone blacklisted, which would happen if your friend recieved his new phone as an insurance claim or fault?

Are you connected to the correct network?

I used to work as a handset faults advisor and we had many problems like this with the 6500, I think it's best if you call your phone company and go through a step by step diagnosis, It would be much faster than posting the answer to each question on here

chris r, January 2009
link Click here to see other fixes for Nokia.