I have replaced the cartridge and seals came with the new one. My brass housing only got two screw holes instead of four.

The water started leaking as soon as I started the shower. The water leaked from the bottom of the brass hosing (very minor leak).

I have removed and refitted the same problem.

Any idea how I can fix this issue?

Hus, January 2009

I have the same kinda problem with my Triton LP Thermostatic - which uses the same kind of cartridge that slides into a brass housing. I've had it about 20 years now and replaced the cartridge twice before, easily, with no leaks. This time I can't get the cartridge to slide in smoothly and be leak free. It seems that 'common wisdom' suggests that poor O-ring seals are 'rolling' out of their grooves as the cartridge is slide home and that replacement seals should be tried. I'm now on my third set . . .

Kepla, April 2010

is that the sane richie spottiswood from south shields, the worlds worst, unqualified thieving plumber?

angry customer, February 2009