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Why can't I register a plantronics dect headset with my studio 1100 base?

Why can't I register a plantronics c351n dect headset with my studio 1100 base? Both are compatible with GAP standard. I've deleted all but one handset so as to free up a slot for a second gap device but doesn't work even after reseting base as per instructions from this site. I like the studio 1100 and don't want to change my phone just to get the headset working.
Finbarr, January 2009
link Click here to see other fixes for Plantronics Studio 1100.