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how can i fix my eletric window on a realut scenic o4?

heard a bang and the window went down and its not going back up i can hear it working but nothing happening i can lift it up with my hands but just gos back down can anyone help please
gavin, February 2009
the electric motor / wire has snapped have to change the whole motor. dealer only part about £180 quite easy to fit

dino, February 2009
link Click here to see other fixes for Renault Scenic O4.