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control panel is not working?

when i enter 4 digit code as normal nothing happens. the green led light on the mains icon is still lit as normal. its as if the memory has lost where it is
is there any way to fix or is a engineer call out
fred, February 2009
Hi Fred, Give me a call I am engineer, I think we can sort it over the phone, it will only cost you the price of the phone call, BUT PLEASE ONLY RING BETWEEN 6pm & 9pm ONLY

Joe, Alarm Engineer, SKegness,07525922917., February 2009