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What is broken on my Homelite UT20811 Trimmer?

The pull string on my HomeLite UT20811 Trimmer retracts but is not catching the engine when I pull it. There is no resistance and it cannot be started. What is broken and how can I fix it?
Joseph, February 2009
Josh,
I have the same model and mine started to do the same thing. I took the housing and everything apart and in all honesty I did not replace anything. I was mad so I just put it back together and it now works again??? Try it, will only take 30 minutes or so.

Chad, April 2009
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