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How can I fix my Sony SPP-A2780 cordless handset?

The jog dial has quit jogging, it still works if I push it in to select (which is a micro switch) but I can't get it to scroll through the directory or other menues when I rotate it. I took the phone apart and tried contact cleaner in the switch (looking) end but no luck. Any suggestions?
CAM, February 2009
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