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How can I fix my Sony SPP-A2780 cordless handset?

The jog dial has quit jogging, it still works if I push it in to select (which is a micro switch) but I can't get it to scroll through the directory or other menues when I rotate it. I took the phone apart and tried contact cleaner in the switch (looking) end but no luck. Any suggestions?
CAM, February 2009
link Click here to see other fixes for Sony SPP-A2780.