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microsoft lifecam vx-3000 webcam help?

i just bought this new webcam, can not connect with it. sometimes i can see & hear my contact, other times not even that and they can not see or hear me.
also downloaded windows messenger's latest and installed it on my laptop
leslie, February 2009
please help me i can not hear my contact but i can see tham not hear them what can i do Thank You

Mirsada, February 2009
link Click here to see other fixes for Microsoft.