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Earpeice volume gone low on ntl d5100?

The earpeice volume has gone very low on one of the handsets of the ntl d5100. the ringer volume is fine, I just can hardly hear the caller!
Any ideas ?
Michelle, February 2009
Assuming you have not adjusted the volume (there are three settings) then I have the same problem. I tried taking the phone apart to check the ear piece is not bunged up, but it didn't help. We normally just switch the phone to speaker phone these days.

deef old coot, June 2014