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VW Golf - Missing Gears?

On picking my car up after it was " serviced" - I found it had no "Gates" for 1st or Reverse gears. It was perfect before they had it, and all the other gears are still fine. Any ideas????
Paul Lillico, February 2009
Take it straight back to where you had it serviced if it was a reputable garage.

Chicks Fan, February 2009
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