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Medion MD 9069 tape problem?

Hello,
I have a Medion MD 9069 and i have some problem with the tape.I can`t put the tape into the camera, because afer 2 second the camera takes the tape out. If i close the door without the tape it closes normal.
Does anyone had the same problem?
Lukas, February 2009
AND it seems to be a problem with the dew sensor, but i don`t know where i can find this sensor to change it ,or pass over it with a resistor or something

Lukas, February 2009