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washing machine?

My Intuitive Eco. doen't know what to do during the second rinse - it just stops and does not spin. Displays "Fault 37" Is there anything I can do to repair this?
Keena, February 2009
Fault code 37 is pump blocked error. If bowl does not empty then it will not spin. Bail out as much water as possible by hand with a small jug. Also remove clothes from bowl. Once it is nearly empty tip machine back against wall & look underneath at front right corner of bowl. Locate the pump & try turning the small plastic propellor backward & forwards to dislodge the obstruction. If it comes free to turn, stand machine back on ground & advance to final spin & press start. Hopefully pump will now run & empty bowl. If not then pump will actually have to be removed & any rubbish cleared out by hand.

Lincoln Appliance NZ, February 2009