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np 6016 - toner error?

I have inserted a new toner cartridge but the error of no ink won't go away. What is wrong? Is there a sensor that might be malfunctioning now or is there an ink on the sensor that won't clear it?
usascottwright@yahoo.com
Scott M. Wright, March 2009
Check that the new toner cartridge is fully turned round to the correct position...IE the arrows line up

Andy, July 2009