answer machine wont record need sequence to reset phone please

craig, March 2009

Hi Kevin. I have followed your instructions to reset my xd5500 and that worked fine, but all I wanted to do was change the outgoing message and the old one stayed put. Can you tell me how to get rid and start again pls. My name is John

John Dwyer, December 2015

This worked brilliantly on my BT Freelance XB2500.

Tony, January 2015

Thanks a lot Kevan This worked perfect for me.
My base was continuously beeping. I just opened it and heated it with an air dryer and follow your method to reset and re-register. every thing works perfect now.

Thanks a million

Savan, April 2012

thanks soooo much courty would have had to buy a new set without you works a treat many thanks

matt, January 2011

This worked fine for me, the extra bit to delete all messages was the final fix, thanks for your help..

Paul

Courty, April 2010

A beeping BT Freelance XD550 base means the base is faulty and you need to buy a replacement.

You can buy a replacement BT Freelance XD5500 base from sellers on eBay for £3.99 for the base and £3.99 postage & packing..

http://stores.shop.ebay.co.uk/AK-Products-UK_BT-Replacement-Parts_390115306903_W0QQ_fsubZ11329509QQ_sidZ213380995QQ_trksidZp4634Q2ec0Q2em322

Upon purchase you need to reset the base by following the instructions below:-

BT Freelance XD 5500

Resetting the base & handset/s on a BT Freelance XD5500:

Hold the Find button on the base unit until you get a double beep then
tap the Find button 7 times.
On the handset:
remove a battery
hold the menu key and refit the battery
screen says SW VERSION
press up arrow key until screen shows REGISTER CLEAR
press menu
press menu again and wait for OK to appear
remove a battery and refit

Registering the XD5500 handset.
Then register the handset to the base as follows:
Hold Find button on base unit until you get two beeps
On handset:
Press menu
Scroll to register
Press menu
Scroll to Register Base
Press menu
Press 1
Wait
When it says PIN ? Enter 0 0 0 0 (four zeros) and press menu.

Note:
If you have more than one handset then repeat registering the handset to the base for each subsequent handset/phone.


If this procedure fails to solve the issue, then you have a unit with a fault and if it is less than a year since purchase the retailer should change it for you.

Kevan, November 2009

Bin it! Not much help, I know, but the best advice available. When this phone set fails it's always the answering machine that packs up in one of two ways: (1) permanently screeches and beeps when a message is received, (2) locks up the answering part. One solution is to press the Play button and keep it depressed till the machine says 'You have xxx old messages'. Listen to them, or press the forward key, and at the end, when prompted press the 'Del' key AND WAIT FOR THE BEEP! If you fail to wait for the beep the messages will never be deleted. As far as the reset codes go, BT phones seem to be designed to become landfill! Higher end brands often have factory reset codes on their support pages but as far as I know, and I've looked in vain, BT don't publish them, or they never existed in the first place. As I said, destined for landfill!

BT Puzzeler, March 2009