Samsung Big Wash model B1215J has just completed a wash fine, then on pressing the open door button, there was a loud pop and flash of light. Now, the programme selector when turned to certain programmes causes an error message Ec. There's also a constant low humming noise. What do I need to replace?

Kevin B, March 2009

Ec indicates a problem with the thermistor or temperature sensor.
Repair and service your own washing machine. Go to www.2ndwave.co.uk/manual.html

dannyboy, March 2009