I have had problems with this dryer since I got it over two years ago. It worked great for exactly 12 months, and then the noise started.
The noise is very loud and annoying (Worst than a dentist’s drill)
The noise does stop after the machine heats up to normal (after about 10 minutes)
Next the heat stopped, with the help and advice from this site, I fixed the heat problem myself.
A local fix-it firm wanted £30 pounds just to call out and look at it.
I still had to order the parts from them at a cost of £14 pounds.
Be careful how you fit the thermostats, one has a tiny white dot on the back the other hasn’t, it’s important to fit the white dotted one in the right place, lucky for me I had marked one of the connecting wires with a dot before I had removed it.
A couple of weeks ago the drum suddenly stopped turning.
I took the back off and cleaned around a strange looking copper fitting, which is attached to the drum axle, and put it back together again.
The next time it happened I done nothing, and after a few minutes the drum turned as normal.
I believe there must be an ‘automatic cut-out’ after too much use.
I will never buy another Hotpoint dryer again!
The last unnamed dryer I had (although not a condenser) worked fine for over seven years.
Gary, October 2006