wont start filter light keeps showing have cleaned filter at bottom of machine is there any other filter than this one

L.m., March 2009

I have a different model but there is a 2nd filter located above the cassette which holds the water. It looks like a large rectangular grill (there is a lock mechanism next to it) - i remove and run water through it with a shower head. You need to do every few months as fluff builds up in it.

rebeca, March 2009