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reset veritas8c?

we had a power failure the main box by the front door reset but i have another by the back door and this one will not reset this is a smaller box the green unset light stays on and i have 4 zone lights on 1-3-5-7 pressing any key and nothing happens.can any one help with this situation.
a.owen, March 2009
Hi A. Owen, give me a ring and I will help you out, it will only cost you the price of a phone call, BUT PLEASE ONLY RING BETWEEN 6pm & 9pm ONLY.

joe, alarm installer, skegness, 07525922917, March 2009