Hi all,

I have a Potterton Suprima 60 - about 10 years old.
Over the weekend, a small water leak was evident from the base of the boiler.
I have had The Homeserve people out this morning, and the chap has diagnosed the heat exchange as leaking. I could see where he was going with his converstaion from the start with a few oohs and aahs. He is suggesting getting the whole boiler replaced as an alternative to replacing the heat exchange. Has anyone any ideas of how much the difference could be and how big a job the repair is ?

steve v, March 2009

N-power is HOMETEAM not homeserve, you may be dissing homeserve wrongly, I used to work for N-power, they know nothing, BG will also try to rob you though generally more knowledgeable. Ask friends and family and use a private recommended engineer everytime!!

Stevie T, April 2009

Homeserve has now agreed to let Potterton repair the boiler - think that npower engineer was trying it on a bit. thus saving me £372 excess.

thank you.

steve v, March 2009

Cheers - the money supermarket string has helped.

Would you believe the Homeserve team are quoting £672 to replace the part - Potterton have quoted £250 all in. !!!!!!!! Am currently in negotiations with Homeserve as to whi i pay a premium and then they try and charge nearly 3 times the manufacturer to fit. The engineer was from Npower - beware all of the pricing.

steve v, March 2009

Read this string before making any decision...

http://forums.moneysavingexpert.com/showthread.html?t=1324209

Also details on 2 different Suprima 60 boilers below...

Potterton Suprima 60L
Fuel Type Gas
Boiler Type Conventional
Method Non-Condensing
Flue Type Room-Sealed
Fan Fan Assisted
Output (kW) 17.6 - 17.6
Manufactured From/To 2001 - current
SAP seasonal efficiency 78.1%

Potterton Suprima 60 HE
Fuel Type Gas
Boiler Type Conventional
Method Condensing
Flue Type Room-Sealed
Fan Fan Assisted
Output (kW) 17.72 - 17.72
Manufactured From/To 2004 - current
SAP seasonal efficiency 86.2%

Peccavi, March 2009