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fridge freezer hotpoint intelligent care?

freezer is making a loud noise, it stops when the fridge door is open. otherwise this noise just continues. the display was showing an icon that looked like a light bulb
flashing on and off.. Cant find a model no. but says intelligent care and mistral on the door, where would I find the model no. any help would be appreciated thankyou.
Millie, March 2009
ice build up around fan blades in freezer, turn off appliance for at least 24 hours to totally defrost, that will cure problem

alan, March 2009
link Click here to see other fixes for Hotpoint.