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window sensor?

my house alarm will not set because the sensor box on my lounge window is not illuminated,which i think is not working,its a box with like a circuit board inside and the name on this box as called shockguard,if anyone can help id appreciate it
thanks keith
ps my alarm is a optima xm6.
keith, March 2009
Hi Keith, give me a ring and I will try and help you, BUT ONLY RING BETWEEN 6pm & 9pm ONLY.

Joe, Alarm Engineer, Skegness, 07525922917, March 2009
link Click here to see other fixes for Optima XM6.