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We have an F16 fault on our Dyson Washing machine can anyone help!?

Hi our Dyson washing machine has an F16 fault and a number to call. We called the number and the girl at Dyson didn't know what an F16 was. As we are in Germany at present she gave us the German number for a dyson engineer but this will cost a fortune. Can anyone help us fix this?
H. Patterson, April 2009
you will need to replace the power board
f16 is not stopping
triac failure causes this error code
if you can source a triac then you may be able to repair the board

chris, July 2009
link Click here to see other fixes for Dyson.