My iron is leaking and it looks like the filter is full. I have a black plastic holder and a packet of filter powder(?), but I can't find any instructions in the booklet regarding how to renew the filter. I'd be very grateful if anyone could help me!

Stephanie M, April 2009

Don't bother to contact Domotec. They have ceased trading, and Simac (uk) have been unable to help

allanpeter, October 2009

This is ridiculous - how can I email the instructions without being able to send contact details. you can phone me on 01372 270819

allanpeter, October 2009

I can email the instructions in pictures, or you can:

1-extract the limescale filer
2-place the tank+filter+holder in the sink
3-prepare the regerating solution (mix one sachet with 1 litre of water)
4- pour the solution into the tank and wait 60 minutes
5- Pour i litre of tap water into the tank to rinse it out
6-wait 20 minutes (for it to empty)
7-put it all back together

allanpeter, October 2009

hi we have one of these that leaks as well and the company for spares repairs and sale is called demotec
www.demotec.uk.com
tell 01249815511
hope this helps

c taylor, September 2009