on my premier novo is a small door front bottom left, have a bowl to hand open this door using a screwdriver / blunt knife to gently lever it. and catch the water from the tap. undo the large plug facing you by hand, unscrewing it anti clockwise and when it finally comes away you'll discover where all your hairbands and loose change disappeared to. wash the gunky mess off it and replace, then do it again in 3 years time
ludo, March 2010