I unlocked the tailgate on my Renault Scenic "y" reg and the button shot out It would appear that there is a clip missing The butoon mechanism does not appear broken.I have to put the button mechanism back in to lock the tailgate.

CHugga, April 2009

Hi

This happened because the boot button is retained by a rubber 'O'ring which had perished and split.

Here is the fix:-

You need a T20 'star' screwdriver or bit and a rubber 'O'ring that fits snugly in the recess of the button plunger stem.

Remove the 6 T20 screws from door trim including the 2 adjacent to the rear wiper motor housing.

Pull off the door trim, it is on plastic 'popper' fixings.

Remove the electric door 'actuator' (one T20 screw).

Insert boot button and fit 'O'ring.

Refit 'actuator' and check movement to ensure nothing is binding.

Refit door trim.

Quite an easy job really, the hard bit was getting the 'O'ring. I tried an 'E'clip first but it snagged on the 'actuator'

Have now found on eBay a guy offering a stainless steel clip for this repair. 99p + 50p postage. Wish I had found it earlier!

Hope this helps.

AcmeUK, August 2009

Buy an 'O' ring,available from Halfords(pack 212) and use smallest ring-put both on and push into the groove.Does work,did my old man's car that way.

John, July 2009

how to fix my tailgatebotton parts required now missing lost on the road

james flynn, May 2009

I have just had the same problem. There as a part available - currently only via ebay (who I will no longer touch with a barge pole!)

any alternative supplier would be appreciated,

Regards

Julie Cooke

Julie Cooke, April 2009