we used to have our alarm monitord,if we set it off by accident we would entre our pin code and this would cancel the alarm,but the panel will be locked untill given the anti code by monitored service,we caceled this monitored service and have set the alarm off, as normal we put in pin code to silence alarm,then the panel was locked with a ce number being (ce 1 ce83344) and of course no monitored centre will ring to give us the anti code so we are stuck with just under £2000 worth of alarm system we cant use,we rang the alarm company to tell them what had happend they said they cant give us the code they will have to send an engineer out to reset it and to programme it to be reset by our user code so this wont happen again,all this is fine but it will cost us over £100 for a couple of minuites work they are basicly holding us to randsome i dont think this is fair please can any one help if i can get this ce code cleared i may be able to set it to accept our code to reset it????? i cant belivethey can do this to people,many thanks to any one who can help

daniel, April 2009

Hi,
We have a ACCORD XPC recently we have had to change the battery but now we are having difficulty setting it we cannot get rid of a flashing bell symbol in to left corner.

Bridget, March 2015

Down power system Mains and battery. Reconnect mains whilst holding * and the hash key at the same time. wait for a beep, your system is now defaulted to 9090 Engineer and 1234 Master user. Dont let anyone hold you to ransom it's YOUR equipment. Visit our website www.alarmtekuk.com
Phil

www.alarmtekuk.com, December 2009

" You really need to get the system off engineer reset. "

... as should have been done automatically by the alarm company when you cancelled the monitoring contract.

The signalling device should have been removed from your control panel & the system reprogrammed for customer reset.

Talk to the Service Manager of the Alarm Company and ask why this was not done when the monitoring was cancelled.

If the offer made happens it will prove what a poor company you have been dealing with, what has been offered is a big no, no.

I would not use anyone who offers to circumvent the system in this way, what other dubious practises are on offer, this is supposed to be your - and others - SECURITY that is being talked about.

acorn, April 2009