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La Z Boy Recliner/Electric Foot rest doesn't go up?

We just got a La Z Boy recliner with the electric up/down mechanism from our Aunt. the chair back goes up and down, but not the foot rest. Any ideas on how to fix?
Carol Bedrosky, April 2009
Try www.furniture-in-motion.co.uk

Very good chap, highley recommended

Mr Hargreaves, September 2009
could be the control box under the chair or handset



www.riserreclinerrepairs.co.uk

Keith Calder, May 2009