KLG - your a real star - spent nearly 24hrs and a lot of swear words in failing to remove the problem - TILL I FOUND YOUR INSTRUCTIONS! Worked first time ty,ty,ty
Mike, June 2009
To KLG Thank you. Thank you. Thank you. This solution worked ! I even got through to the Company responisible for this rouge program. They gave me a set of instructions to delete it....Guess what that DID not work. So Yes... Safe mode...Restore to previous known safe date. IT WORKED. Thanks again KLG
Volvoman999, June 2009
go into safe mode (hit F8 as your computer boots up) and do a system restore to an earlier date (go to START, then ALL PROGRAMS> ACCESSORIES> SYSTEM TOOLS> SYSTEM RESTORE)
klg, May 2009
Use autoruns to stop it starting at boot time, then use your existing anti-virus program to scan your PC. It will then be able to remove it.