if you have not solved the problem yet, please call 0845 126 4141, national shower spares or visit 0845 126 4141, cheers Gary
gary, May 2009
The most likely cause is the valve assembly -what Aqualisa call the cartridge. If it's within warranty, they will come out and replace it for you. If not you're looking at paying approx. up to £100. I think they have their own engineers who can come out to your property and replace the cartridge for you.
G-Man, April 2009
You may have a problem with this one - these showers have a ceramic cartridge to adjust and turn off the water flow and as far as I know the individual parts aren't available - especially if yours is the older type 200 or 400 range. Mine does the same, so I just let the shower head rest in the shower tray!
