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Door does not swing closed nicely?

Brand new F&P E522Bfridge and you have to have two goes at closing the door every time cos it needs a much harder swing for the "self closing hinges" to work. How riduculous as our last F&P fridge that lasted 20 years closed very well without these 'special " hinges. Does anyone have a solution? i have already tilted the fridge backwards quite a bit to no avail.
Caroline , Adelaide
Caroline Adelaide, April 2009
If it is brand new it is under warranty. Phone F&P customer help line & complain. Get them to come & fix it for you.

Lincoln Appliance NZ, May 2009
link Click here to see other fixes for Fisher & Paykel E522B.