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boilermate refill probs?

hi have a boilermate with refill probs,the system was drained on arrival the pump on heating was said to be running hot,refilled system found no water being pumped out to the flow on heating or water,there is a sound of air lock inside cylinder dose any body know of a way to bleed out air lock tried air vents on system no joy
skippy, April 2009
I've got the same problem, I've just written to this guy for help
http://www.miketheboilerman.com/index.html

if I get anywhere I'll post you back.

Graham, May 2009