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deleting adware search.counter?

Norton has identified adware on my C drive (homepage hijacker).
It cannot delete the two identified files.
These file do not appear when I look for them by tracking their path...(the files are hh.htt and tips.ini) to delete them in accordance to the solution suggested by symantec
Do you know how I can get rid of these files or solve the prob.
Mark Muhlhauser, December 2003
Sophos have a utility for removing this ....
http://www.sophos.com/support/disinfection/startpaz.html

Alan Web, May 2004