my beko DRCS68W will not heat up! i have had it about 18 months/2 years, it still will not dry my clothes after 8 hours!!!!! engineer said there was nothing wrong please help, my electric bill is going through the roof trying to keep up. is there a part i can buy myself and get fitted. please can someone help

desparate mum, May 2009

If your drier isn't actually heating up, did your 'engineer' check to see if the heating element was coming on? With the dryer on, and running for a while, the air coming out of the vent should feel warm and damp, and the clothes inside should feel likewise. If they aren't, it sounds like the element has failed, or a thermostat is keeping the element switched off. May I suggest that you get someone else to call, who knows what they are talking about?

John, May 2009