Hi Maggie, I've got a problem with a seized spindle on my EBB 010, the company that imported them was Beaver Electronic Services of Walsall, 01922 725554. The phone is dead and I've been told by a local TV repair company that they dissapeared a year or so ago. I'm afraid I am going to have to buy a new, but different one. Shame because it was a good machine, sorry I can't help you further.
Roger
Roger, June 2009