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My ATLinks USA telephone/answering machine (27881GE2)won't program?

I have an ATLINKS USA telephone/answering machine model number 27881GE2 and it won't respond to the pressing of the memo button to get instructions to set up the phone. It just stopped working. I've unplugged the power supply and waited then plugged it back in. That's when it says, "Press memo button to recieve instructions.."
and when I do nothing happens. Do you think it is a lost cause?
Nick Steel, May 2009