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RBK I Walk I run faulty?

Hi my treadmill jerks sometimes and when it does if I'm doing 4.5 it says I still am but I am going slower any ideas what's wrong?
Thanks
JennaSH, May 2009
Hi, the front cover that goes over the motor is missing can you tell me where I may be able to get another...

Mant thanks

A. Rumens, December 2011